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Oral Interview Tips

 

·        The oral interview consists of the candidate meeting with a panel of three emergency number professionals. This may be the first time the candidate has an opportunity to make a good impression. Dress appropriately; remember you are selling yourself as a professional seeking employment.  A business suit is appropriate; however, if you do not own one, dress as professionally as you can. Don't forget that you should dress for an interview throughout the testing process. Remember first impressions are important.

·        Always shake hands with members of your interview panel, make eye contact, and smile (if it comes naturally). Be polite; say "Please"' and "Thank you", "Sir" or "Ma'am". Speak with all of the raters when answering a question - do not limit your attention to the person who asked the question. Remember, they are evaluating you on your communication skills and professionalism. One-half of communication is listening. Look at raters as they speak to you, and listen carefully to what they say.                 

·        Be prepared to respond to the following statement: "tell us a little about yourself". This is your opportunity to sell yourself. Tell the panel about any law enforcement experience, military history, or college background, or relevant points of interest. You should limit or not even include personal information such as families, hobbies, etc. The oral board has no way to evaluate this information, and it detracts from the job relatedness of the process.

·        You will probably be expected to tell the board how you would respond in certain situations. The raters know you have no emergency training as a dispatcher, but will expect you to answer as if you were a dispatcher. The best thing you can do is to listen closely to the scenario, take your time thinking about the situation, and give a broad, common sense-type response. There are no "right-wrong" questions, but merely an opportunity for the board to see your communication skills, attitude and demeanor, as well as evaluate your judgment and reasoning abilities.

·         It is not necessary that you have law enforcement experience to be hired by our office. However, we want to be assured that you have thoroughly considered what the career entails. Investigate the position, and read the recruitment literature to familiarize yourself with the duties of a Sheriff’s Dispatcher, visit our website - www.cocosheriff.org. Convince the panel that this is not a rush decision for you. Prepare yourself for the job.

·        When the panel tells you the interview is over and asks you if there is anything you would like to ask or add, never say "No". This is your last chance to let them know why you are the best candidate for the position. Use it! Let them know why you should be chosen to continue in the process. Do not simply repeat information you have already given in the interview. This is the time to bring up additional information that would be relevant to your qualifications. To let this opportunity pass is like saying, "I do not care enough about the job to spend ten seconds "selling myself. As you leave the interview, shake the raters' hands again. Thank them for their time. Leave the panel with a positive attitude about you and your abilities.

QUALITIES THE SHERIFF'S OFFICE IS SEEKING IN CANDIDATES

1.  Integrity/Honesty
2.  Dependability/Stability
3.  Maturity
4.  Ability to function within a strict set of rules & regulations
5.  Ability to work well under constant supervision
6.  Self Control
7.  Good Judgment
8.  Ability to communicate in a clear, understandable manner
9.  Common Sense
10. Self-confidence
11. Assertiveness
12. Motivation
13. Enthusiasm
14. Self-initiative
15. Flexibility/Adaptability
16. Ability to form a good impression
17. "Team Player"

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Contact Information: Office of the Sheriff Contra Costa County
651 Pine Street, 7th Floor Martinez, CA  94553        (925) 335-1500

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